Privacy Policy

Last updated: March 18, 2026

ReportCam ("we", "our", or "us") operates the ReportCam mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

1. Information We Collect

We collect the following types of information:

• Account information: Name and email address when you create an account.
• Photos and videos: Images and videos you capture using the app's camera for inspection reports. These are uploaded to our servers for processing and storage.
• Audio recordings: Voice recordings captured during inspections for transcription and note-taking.
• Location data: Property addresses you enter and GPS coordinates from your device's camera to associate media with inspection locations.
• Usage data: App performance metrics and error logs to improve the service.

2. How We Use Your Information

We use the information we collect to:

• Provide and operate the ReportCam inspection service
• Process and store inspection photos, videos, and audio
• Generate inspection reports
• Authenticate your account and maintain your session
• Send transactional emails (account verification, password reset)
• Improve app performance and fix bugs

3. Data Storage and Security

Your data is stored securely using Cloudflare's infrastructure, including encrypted storage for media files and databases. We use industry-standard security measures to protect your information, including HTTPS encryption for all data in transit and encrypted storage at rest.

4. Third-Party Services

We use the following third-party services:

• Cloudflare: Infrastructure, storage, and content delivery
• Google Maps / Street View: Address lookup and property imagery
• OpenAI: AI-powered features for inspection analysis
• Google Generative AI: AI-powered features for inspection analysis
• Stripe: Payment processing (if applicable)
• Cloudflare: Application hosting and transactional email delivery

Each third-party service has its own privacy policy governing how they handle data.

5. Data Sharing

We do not sell your personal information. We only share your data with third-party services as described above, and only to the extent necessary to provide the ReportCam service.

6. Data Retention

We retain your data for as long as your account is active. Inspection media and reports are stored until you delete them or delete your account. When you delete your account, all associated data is permanently removed from our systems.

7. Your Rights

You have the right to:

• Access the data we hold about you
• Request correction of inaccurate data
• Delete your account and all associated data
• Export your inspection data

8. Account Deletion

You can delete your account at any time from the Settings screen in the app. Account deletion permanently removes your profile, inspection projects, media files, and reports from our servers.

9. Children's Privacy

ReportCam is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@reportcam.dev